I would highly recommend this shop. Staff are professional, helpful and friendly. The technicians take time to explain what the problems are and what is needed to fix them.
Went in never been there before. Explain what I needed. They did exactly that. They then found other issues and didn't sweat me or push me to do them. Great customer service. Friendly ppl. Good techs. Would highly recommend this shop.
Thank you for giving us the opportunity to earn your business on your first visit! We’re glad we were able to take care of the concerns you came in for and provide a thorough inspection without any pressure. Our goal is always to keep customers informed so they can make the best decision for their vehicle at their own pace. We truly appreciate your recommendation and the kind words about our team, customer service, and technicians. Thank you for choosing Smith Automotive!
The folks at Smith Automotive Repair are great. When my truck broke down 8 miles from their shop, they arranged a tow, provided us a nice loaner, did a thorough inspection, and had the problem diagnosed and repaired at a reasonable price within a day. If I lived closer, I'd definitely use them as my regular car repair shop.
Thank you for the kind words and for trusting us during a stressful situation. We know breakdowns are never convenient, especially when you’re away from home, so we’re glad we could help arrange a tow, provide a loaner vehicle, and get your truck tested and repaired quickly. Our team works hard to make the repair process as smooth and transparent as possible. We truly appreciate your business and your recommendation, and we’d be happy to help anytime you’re in the area again!
Very nice gentleman, honest and I highly recommend.
Everyone is very kind and polite to me which I appreciate. I like the way I was kept in contact of the progress of my vehicle.
I recently had both my truck and my wife’s SUV serviced here, and the experience was excellent from start to finish. The team was extremely courteous, knowledgeable, and took the time to explain everything clearly without any pressure. It’s rare to find a shop that combines this level of professionalism with genuine customer care. The service was efficient, the communication was great, and I felt confident that both vehicles were in good hands. This is easily the best customer service I’ve experienced at an auto shop, and it will definitely be my go-to place for all future vehicle needs.
Thank you for trusting us with both your truck and your wife’s SUV. We’re glad to hear our team was able to provide clear communication, thorough explanations, and a no-pressure experience from start to finish. Delivering efficient service and making sure our customers feel confident in the care their vehicles receive is always our goal. We truly appreciate your kind words and your trust in us, and we look forward to helping you with both vehicles in the future.
Outstanding all 3 guys did great on their part would recommend to anyone who's looking for the right place for their vehicle
Hi Marisa, Thank you for the 5-star rating—we really appreciate your support! If there’s ever anything you need, we’re here to help. – Smith Automotive

Google review - Smith Automotive - Pleasant Hill 