Extremely knowledgeable. The actual work didn't take long. Navigating insurance is a different story. Real happy with them.
Have gone here for two oil changes and prices are comparable to dealerships. I want to add Tyler is amazing.. he will be the reason I return. He is personable and attentive, he goes the extra mile for his customers.
Went for a Pre purchase inspection on a used car, staff was super helpful. They could have just checked the common stuff and sent me on my way but instead they spent time out of their day to hear what I was looking for in a car and gave their opinions on what I had brought them. Ended up not even doing the inspection and took the car back to the dealership as it was a pretty big gamble. Highly recommend!
First time getting car repairs done here. I have more that needs to be done, but looking over their complete inspection, I got most if not all of the priority stuff done right now. I'll definitely go back and have them do the rest of the repairs. They're friendly, very knowledgeable, and didn't pressure. I told them about how much I could spend now, so they worked with my budget. Thanks all!
Great shop and can be trusted! From the moment I stopped in there was great communication and a sense of how well they treat people. They immediately hooked me up with a loaner vehicle and sent me on my way. They had great communication telling me my truck was next in line to be looked at, currently being looked at and when someone would reach out. They ran their diagnostic testing and sent me a detailed report and included pictures too with comments. They even recommended (for my very unique situation) for me to bring it back to the dealer. Because of them I'm getting a new engine from the dealer instead of trying to upsale things or trying to replace the engine on their own and raking in the dough. I respect a shop who can be honest and send work elsewhere and not take it upon themselves. This shop gets my future business.
I would highly recommend this shop. Staff are professional, helpful and friendly. The technicians take time to explain what the problems are and what is needed to fix them.

Google review - Smith Automotive - Des Moines 