Reviews

M Wiggins
Google review - Smith Automotive - Pleasant Hill 8/23/2023

Smith automotive did a wonderful job of service to my truck. They also did a wonderful inspection of my truck and let me know what things needed to be done..

Jeff Wilson
Google review - Smith Automotive - Pleasant Hill 8/17/2023

Always great service and keep you informed.

Logan Patterson
Google review - Smith Automotive - Des Moines 8/7/2023

Just bad customer service. Didn’t offer alternatives, no recommendations as far as parts or what might need services, just a jerk honestly.

Lesa Brill
Google review - Smith Automotive - Pleasant Hill 7/26/2023

Great front end service by Zach! My problem was diagnosed and repaired quickly. It is once again a pleasure to drive my car at high speeds!😉

Carla Meiners
Google review - Smith Automotive - Pleasant Hill 7/23/2023

Great experience!

Reply from Business

Thank you so much for the wonderful 5-star review! We really appreciate you taking the time to share your fantastic experience with our team. Thank you again for the kind words and the high rating. We're grateful to have customers like you, and we look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out if there's anything else we can do for you.

Carrie wheeler
Google review - Smith Automotive - Pleasant Hill 7/13/2023

Van had multiple things repaired. They worked with me on scheduling. I picked van up-it was easy to drive home. Thanks for all that was done.

Donna Graham
Google review - Smith Automotive - Pleasant Hill 7/12/2023

They came through for me when I had an "on the road" breakdown. Completed radiator replacement service the same day. Always pleasant and thorough.

Reply from Business

Thank you so much for taking the time to leave this wonderful review! We're so glad we were able to come through for you when you needed us most during your on-the-road breakdown. Being there for our customers in those unexpected situations is so important to us. It's great to hear that our team was able to complete the radiator replacement service the same day on your Chrysler Town & Country. Providing timely, thorough, and pleasant service is a top priority. Feedback like yours lets us know we're succeeding in that goal. Thank you again for your business and for sharing this positive experience. We really appreciate customers like you, and we look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out if there's anything else we can do for you.

Reply from Business

Donna, Thank you so much for taking the time to leave this wonderful review! We're so glad we were able to come through for you when you needed us most during your on-the-road breakdown. Being there for our customers in those unexpected situations is so important to us. It's great to hear that our team was able to complete the radiator replacement service the same day on your Chrysler Town & Country. Providing timely, thorough, and pleasant service is a top priority. Feedback like yours lets us know we're succeeding in that goal. Thank you again for your business and for sharing this positive experience. We really appreciate customers like you, and we look forward to continuing to provide you with excellent service in the future. Please don't hesitate to reach out if there's anything else we can do for you.

Terry Leete
Google review - Smith Automotive - Pleasant Hill 7/10/2023

Great place to do business with! Friendly customer service! Went in on Monday 15th of July @ about 2:30 pm with air conditioning problems. They checked to evaluate the problem and found out what needed to fixed. I approved te job to be done. Since it was too late in the day to order parts they gave me a loaner and had it ready by the next day. I would recommend Smith Auto for service!

Reply from Business

Terry, Thank you so much for this fantastic review! We're thrilled to hear about your positive experience with our air conditioning service. It's wonderful that our team was able to quickly diagnose the issue and get you back on the road with cool, comfortable air. We're glad our loaner car program helped keep you mobile while we ordered the necessary parts, and we're pleased we could have everything ready for you the next day. Our goal is always to minimize any inconvenience for our customers while ensuring quality repairs. Your recommendation means the world to us! We appreciate you taking the time to share your experience, and we're here whenever you need us for any of your automotive needs - whether it's A/C service, brakes, wheel alignment, or general maintenance. Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Linda Brown
Google review - Smith Automotive - Pleasant Hill 6/29/2023

Love this place-excellent service, affordable, get things done timely. I trust them implicitly with my car.

Mopreme Jones
Google review - Smith Automotive - Pleasant Hill 6/29/2023

Best service ever they have my bisness for life

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