Smith Automotive - Pleasant Hill: (515) 412-0843
  • 1411 NE 56th St, Pleasant Hill, IA 50327
  • Mon - Thu: 07:00 AM - 05:30 PM
Smith Automotive - Des Moines: (515) 416-6662
  • 3607 E 29th St, Des Moines, IA 50317
  • Mon - Thu: 07:00 AM - 05:30 PM

Reviews

Nancy Smith
Google review - Smith Automotive - Pleasant Hill 8/13/2024

I ran through water and ruined my engine and I had Smith put a new engine In my car .They were helpful and keeping me updated as to where they were in the job And in the issues I had after they gave me my car back they took care of with no charge to fix. Called me to see if car was runing ok.

Reply from Business

Nancy, Thank you so much for sharing your experience! We understand how stressful it must have been to deal with engine damage from water, and we're glad our team could help get you back on the road with a new engine. We're pleased that you appreciated our communication throughout the job - we know major repairs like engine replacements can feel overwhelming, so keeping you informed every step of the way is important to us. It's wonderful to hear that when you had some concerns after getting your car back, we were able to take care of everything at no charge and follow up to make sure everything was running smoothly. Standing behind our work and ensuring your complete satisfaction is just part of how we do business. Thank you for trusting us with such a significant repair, and we appreciate you taking the time to share your positive experience. We're here whenever you need us! Best regards, The Smith Automotive Team

Jared Brown 39
Google review - Smith Automotive - Pleasant Hill 8/13/2024

Reply from Business

Jared, Thank you for taking the time to leave us a 5-star review! We're honored by your confidence in our service and appreciate your business. We look forward to being your trusted automotive partner for years to come. Best regards, The Smith Automotive Team

Linda Shoning
Google review - Smith Automotive - Pleasant Hill 7/19/2024

I can't say enough good things about Smith Automotive repair they fixed my car right away The staff from the office to the shop are very nice nice and respectful

Reply from Business

Linda, Thank you so much for this wonderful review! We're absolutely delighted to hear that you had such a positive experience with our entire team. It means the world to us to know that everyone - from our office staff to our shop technicians - provided you with the respectful, courteous service you deserve. We're thrilled that we could get your car fixed right away and get you back on the road quickly. Your kind words about our staff truly make our day and motivate us to continue providing the excellent service our customers have come to expect. We sincerely appreciate you taking the time to share such positive feedback, and we look forward to serving you again whenever you need us! Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Kevin Niehoff
Google review - Smith Automotive - Pleasant Hill 7/10/2024

Shaun
Google review - Smith Automotive - Pleasant Hill 7/9/2024

Jessica Carson
Google review - Smith Automotive - Pleasant Hill 6/27/2024

Zac was awesome! My car was inspected and repaired quickly, and everything was explained to me before it was done. I will be back!

Jeri Ramirez
Google review - Smith Automotive - Pleasant Hill 6/27/2024

Reply from Business

Jeri, Thank you so much for the 5-star review! We're thrilled that you had a great experience with our team. Your feedback means the world to us, and we look forward to serving you again in the future. Best regards, The Smith Automotive Team

Rhonda Hosler
Google review - Smith Automotive - Pleasant Hill 6/27/2024

I wouldn't trust them to put windshield wiper fluid in the correct place. Oh, watch out for your final bill - especially for doing NOTHING. Total incompetence.

Jeff Curtis
Google review - Smith Automotive - Pleasant Hill 5/16/2024

Heather Helton
Google review - Smith Automotive - Pleasant Hill 5/14/2024

From the moment I walked in the door it felt friendly and had a great atmosphere! Everyone is so helpful. Zac explained everything I needed and was up front about cost and detailed specifications. I am part of a company that also uses them for our vehicles. Great service professionally and personally!

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