Google review - Smith Automotive - Pleasant Hill 8/21/2025Carl, Thank you for the 5-star review! We appreciate your support and look forward to serving you again at Smith Automotive! Best Regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 8/19/2025Great customer service! The staff is always so friendly! Ben is the best tech on the team! He always makes sure my vehicles are in perfect condition while ensuring my safety. Scheduling services is so simple with just a phone call! Thanks Smith Automotive!
Raziel, Thank you so much for this wonderful review! We are so lucky to have Ben on our team and we will absolutely make sure he sees this — he truly deserves the recognition! Knowing that your vehicles are always in perfect condition and that you feel safe on the road is exactly what drives us every day. We also love hearing that scheduling is a breeze — we always want the entire experience, from that first phone call to picking up your vehicle, to be as easy and stress-free as possible. Thank you for your continued trust in Smith Automotive — we look forward to taking care of you for years to come! Thank You, The Smith Automotive Team
Google review - Smith Automotive - Des Moines 8/18/2025 Google review - Smith Automotive - Des Moines 8/7/2025They were fantastic!!!! I know I’ve been going to “somebody else, “but I think I’m gonna have to switch. Because I took my car into that “somebody else”for an oil change and told them to look at that left front turn signal light not working. They said water was getting in it and shorted it out and it was corroded and that they couldn’t do it. Smith’s totally done it. In just a few hours. All the years I’ve been going to that “somebody else”because I thought they were trustworthy Because that’s what they claim. And I know they’re very God worthy. And I take it they just didn’t wanna do it. Their mechanic anyway. So I’m switching Totally to Smith’s. And I’m referring them to my family!!!!!
Maude, Thank you so much for this wonderful review — and for giving us the chance to earn your trust! We're so glad we were able to get that turn signal sorted out quickly for you. Sometimes a job just needs the right team willing to take it on, and we're always happy to dig in and find a solution. Welcome to the Smith family — we'll take great care of you and your 2014 Jeep Patriot for years to come. And thank you for the kind referrals to your family. That truly means the world to us! The Smith Automotive Team Des Moines
Google review - Smith Automotive - Pleasant Hill 8/4/2025Very friendly did a great job
Kathy, Thank you for the kind words! We're glad our team could take care of your electrical repair and make the experience a pleasant one. We appreciate your business and look forward to seeing you again at Smith Automotive! Best Regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 7/30/2025Out standing service! Got my fleet truck in and performed GREAT FAST SERVICE! Starter went out, very good letting me know how long would take and get back on super great service! Only bad and not bad but they dont have tow truck but work with a respectable tow company and got van in pretty quick! Highly recommend Smith service!!
Thank you so much for the outstanding review! We know how important it is to keep a fleet truck up and running, so we're really glad we could get you in quickly and take care of that starter repair without missing a beat. Keeping you informed on timing and getting you back on the road fast is always our priority! We're also glad our towing partner was able to get your van in quickly — we may not have our own tow truck, but we always make sure our customers are in good hands from start to finish. We truly appreciate the recommendation and look forward to being your go-to shop for all your fleet needs! Thank You, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 7/30/2025Always do a fantastic job, great staff
Thomas, Thank you so much — and thank you for your continued trust in us! We are incredibly proud of our team and it always means a lot when customers take notice of the hard work they put in every day. We look forward to keeping up that fantastic standard every time you visit Smith Automotive!
Google review - Smith Automotive - Pleasant Hill 7/27/2025Devin, Thank you so much for the 5-star review! We're thrilled that you had a great experience with our team. Your feedback means the world to us, and we look forward to serving you again in the future. Best regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 7/25/2025Good owners and very good customer service, would recommend and will give future business. Thank you
Daniel, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service team. Your recommendation means the world to us, and we truly appreciate your trust in our business. We look forward to serving you again in the future and continuing to provide the quality service you've come to expect. Thank you for choosing us! Best regards, Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 7/23/2025I had a great experience at Smith Auto they kept me informed step-by-step just recently was my first visit there and then I took a road trip with my vehicle and it ran perfectly and the new tires are great. I'll be taking my other car there soon. It's hard to find a place that you can trust and not give you the runaround
Deb, Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that your first visit with us exceeded your expectations. It's fantastic to know that your vehicle performed perfectly on your road trip and that you're happy with your new tires - there's nothing better than knowing our customers can travel with confidence. We take great pride in our step-by-step communication approach because we believe our customers deserve to be fully informed throughout the service process. Your comment about trust means everything to us, as we work hard every day to be the honest, reliable automotive partner our community can count on. We're honored that you're planning to bring your other vehicle to us and look forward to building a long-term relationship with you. Thank you for giving us the opportunity to earn your trust, and we appreciate you taking the time to share this feedback. Safe travels, and thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team
