Smith Automotive - Pleasant Hill: (515) 412-0843
  • 1411 NE 56th St, Pleasant Hill, IA 50327
  • Mon - Thu: 07:00 AM - 05:30 PM
Smith Automotive - Des Moines: (515) 416-6662
  • 3607 E 29th St, Des Moines, IA 50317
  • Mon - Thu: 07:00 AM - 05:30 PM

Reviews

Leave a review for our Pleasant Hill LocationLeave a review for our Des Moines Location
Deb Eckard
Google review - Smith Automotive - Pleasant Hill 7/23/2025

I had a great experience at Smith Auto they kept me informed step-by-step just recently was my first visit there and then I took a road trip with my vehicle and it ran perfectly and the new tires are great. I'll be taking my other car there soon. It's hard to find a place that you can trust and not give you the runaround

Reply from Business

Deb, Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that your first visit with us exceeded your expectations. It's fantastic to know that your vehicle performed perfectly on your road trip and that you're happy with your new tires - there's nothing better than knowing our customers can travel with confidence. We take great pride in our step-by-step communication approach because we believe our customers deserve to be fully informed throughout the service process. Your comment about trust means everything to us, as we work hard every day to be the honest, reliable automotive partner our community can count on. We're honored that you're planning to bring your other vehicle to us and look forward to building a long-term relationship with you. Thank you for giving us the opportunity to earn your trust, and we appreciate you taking the time to share this feedback. Safe travels, and thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Gary Kinkel
Website review - Smith Automotive - Pleasant Hill 7/16/2025

Everything was great.

Michael Gonzalez
Google review - Smith Automotive - Pleasant Hill 7/14/2025

Had to get a lot of work done on my van. From the very beginning, this place was great to work with. They gave me all the information I needed to make a decision on what they could work on. They didn't push any services that I didn't want to do. Prices were fair. When they got to work, the communication was amazing. Even paid less than they quoted me. Could not recommend them more.

Reply from Business

Michael, Thank you so much for this fantastic review! We're delighted to hear about your positive experience with your Grand Caravan repairs. It's wonderful to know that our team provided you with clear information to help you make informed decisions - that's exactly what we strive for with every customer. We believe in honest, transparent service without any pressure tactics, so we're pleased this approach worked well for you. Our team takes pride in fair pricing and keeping our customers informed throughout the repair process, and we're thrilled that we were even able to come in under the original quote. Your recommendation means everything to us and our team. We truly appreciate you taking the time to share your experience, and we look forward to being your trusted automotive partner for any future needs. Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Annie
Google review - Smith Automotive - Pleasant Hill 6/19/2025

Reply from Business

Hi Annie! We truly appreciate your 5-star rating! It's wonderful to know that we met your expectations. Thank you for choosing Smith Automotive, and we're here whenever you need us again. Best regards, The Smith Automotive Team

Tom Harvey
Google review - Smith Automotive - Pleasant Hill 5/21/2025

Reply from Business

Tom, Thank you for taking the time to leave us a 5-star review! We're honored by your confidence in our service and appreciate your business. We look forward to being your trusted automotive partner for years to come. Best regards, The Smith Automotive Team

Daniel Moore
Google review - Smith Automotive - Pleasant Hill 5/15/2025

Outstanding service ,friendly staff done right and on time.

Reply from Business

Daniel, Thank you for your excellent review! We're thrilled to hear that you had such a positive experience with our team. Providing outstanding service with friendly, professional staff is at the heart of what we do, and we're delighted that we delivered quality work on schedule for you. Your feedback truly motivates our entire team to continue maintaining the high standards our customers deserve. We appreciate you taking the time to share your experience and look forward to serving you again in the future. Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Radona Morris
Google review - Smith Automotive - Pleasant Hill 4/15/2025

Reply from Business

Radona, Thank you for taking the time to leave us a 5-star review! We're honored by your confidence in our service and appreciate your business. We look forward to being your trusted automotive partner for years to come. Best regards, The Smith Automotive Team

Kelsey
Google review - Smith Automotive - Pleasant Hill 4/3/2025

First time here. Been looking around for a new mechanic since I recently moved to this area. I've had some bad luck with mechanics so when I say I really like this place just know, I mean it. But what I truly appreciated was their thorough look over of my vehicle, the photos and feedback system they use, loaner car option, and the knowledgeable feedback. Unfortunately I didn't get great news but that's not on them, however I can appreciate the fact they were great in there delivery of said bad news, empathetic and transparent. So definitely would recommend this place to anyone close to me needing a good car shop.

Reply from Business

Kelsey, Thank you so much for this thoughtful and detailed review! We truly understand how challenging it can be to find a trustworthy mechanic, especially after having disappointing experiences elsewhere. It means the world to us that we were able to earn your confidence during your first visit. We're glad our comprehensive inspection process, photo documentation, and feedback system helped give you a clear picture of your vehicle's condition. We know that receiving difficult news about needed repairs is never easy, and we always strive to deliver information with honesty, empathy, and transparency - it sounds like our team handled that well for you. Your recommendation to others in the community is incredibly valuable to us. We're committed to being the reliable, trustworthy automotive partner that residents in our area can depend on, and reviews like yours help us continue building that reputation. Thank you for giving us the opportunity to serve you, and we're here whenever you need us in the future. Best regards, The Smith Automotive Team

Andi Summy
Website review - Smith Automotive - Pleasant Hill 3/18/2025

I have nothing, but good words to say about the service and friendliness of Smith Automotive. I had a brake light that was showing up on the dashboard. They found what was wrong and got it repaired. A nice perk about this place is that if a person doesn't have a ride to and from the service shop, someone there will gladly transport back and forth.

Carla Meiners
Website review - Smith Automotive - Pleasant Hill 3/13/2025

Great service as always! I can always count on Smith’s to take good care of my car and to be honest about what work is needed at a fair price.