Smith Automotive - Pleasant Hill: (515) 412-0843
  • 1411 NE 56th St, Pleasant Hill, IA 50327
  • Mon - Thu: 07:00 AM - 05:30 PM
Smith Automotive - Des Moines: (515) 416-6662
  • 3607 E 29th St, Des Moines, IA 50317
  • Mon - Thu: 07:00 AM - 05:30 PM

Reviews

Leave a review for our Pleasant Hill LocationLeave a review for our Des Moines Location
Alan McLearn-Montz
Google review - Smith Automotive - Pleasant Hill 12/30/2022

Very good when I drove in. However, 2 days later when I called 2 different times during the day--leaving a message the second time--I did not receive a return call.

Dennis Wohlers
Google review - Smith Automotive - Pleasant Hill 12/23/2022

Initially I scheduled an appointment for clearing check engine and tire pressure sensor lights. I also asked for LOF, tire balance and rotation. There were issues that needed rescheduling with alignment. The dash error lights were never address to fix. When I called and addressed this I was told they would discuss it and I would need to reschedule. This type of service I don’t need!!! The only thing done was an oil change. They didn’t even change the air filter that I said was ok to change.

JoAn McLeod
Google review - Smith Automotive - Des Moines 12/20/2022

I had my brakes, starter and spark plugs done by them. . Awesome guys to work with, price and length of time they had my car was great. I would highly recommend to all.

CiNnaKocH
Google review - Smith Automotive - Pleasant Hill 12/13/2022

They'll rip you off, replace parts for no reason or break your transmission, just avoid this shop and go literally anywhere else. AVOID

Reply from Business

We are very sorry to hear about this experience. Could you please reach out to a service writer or the shop owner at 515-265-4141 so we can discuss what happened and we will be happy to make things right.

Seth Risch
Google review - Smith Automotive - Pleasant Hill 12/6/2022

Paid 400$ to learn nothing waste of time

Reply from Business

Seth. I am sorry you did not have a good experience at Smith Automotive. I pulled your repair records. I see that we did 1 hour of testing. During our testing we went as far as we could without disassembling the engine. You gave us authorization to remove the cylinder head to see what was going on. My tech was an hour into the job and you called to cancel. We charged you that hour for disassembly and reassembly. I also spoke with you on the phone. I explained everything that we did that was documented on the repair order. If you have any further questions, please don’t hesitate to call. 515-265-4141.

Aimee Marasco
Google review - Smith Automotive - Pleasant Hill 11/12/2022

Reply from Business

Thank you Aimee for the 5 star review, we appreciate your continued business through us!

Ann Riesberg
Google review - Smith Automotive - Pleasant Hill 11/11/2022

We have an old vehicle that needs a lot of work done. When we hit the $5,000 mark they called us up so we could make a hard informed decision. My husband was less than pleased but I know from first hand experience that sometimes clients don't want to hear the ugly news. They were upfront and honest with us and I will be back for other repairs!

Dennis Sloan
Google review - Smith Automotive - Pleasant Hill 10/28/2022

Stephen Thompson
Google review - Smith Automotive - Pleasant Hill 10/24/2022

Passing through and stopped at Casey’s down the street and noticed oil leaking. They came and got under my car and evaluated then tested and fixed. I was recovering from stage 4 cancer. Folks, they didn’t charge me a thing. I was speechless! I’ll always remember and am greatful we still have good people doing amazing things for others. Thank you Smith. Your a blessing I will pass forward.

Rod Bean
Google review - Smith Automotive - Des Moines 9/19/2022

Great small business I wish others would fallow suit . I gave up last service station when visited J&R Automotive. Keep it going guys