Reviews

Andi, Thank you for your wonderful review! We're so pleased to hear that you appreciate our friendly service and convenient location. Our transportation service is designed to make vehicle maintenance as hassle-free as possible, and we're glad it's working well for keeping your Jeep Renegade in great shape. Rocky will be thrilled to hear he got a special mention - he takes his role as our shop greeter very seriously! We're lucky to have him as part of the Smith Automotive family. We appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you and your Renegade for all your automotive needs. Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team (and Rocky!)

Josh, Thank you for taking the time to share your feedback. We sincerely apologize that your experience with us in 2014 did not meet your expectations. Over the past decade, we have made significant improvements to our processes, customer service, and overall operations based on valuable feedback like yours. We would welcome the opportunity to show you how Smith Automotive has evolved and to provide you with the quality service experience you deserve. If you're willing to give us another chance, please don't hesitate to reach out. We're committed to making things right and demonstrating the improvements we've made to better serve our community. Best regards, The Smith Automotive Team

Thank you so much for this amazing review! We're absolutely thrilled to hear that you had such an outstanding experience with our team. It's wonderful that you appreciated the thorough attention we gave your vehicle and found our detailed reporting and service updates helpful. We're glad our loaner car program made your oil change visit convenient and stress-free. Our goal is always to provide comprehensive service while keeping you informed every step of the way, so it's incredibly rewarding to hear that our communication earned a perfect 10 in your book! Your high recommendation means everything to us and motivates our entire team to continue delivering the professional, attentive service our customers deserve. We truly appreciate you taking the time to share such detailed feedback about your experience. Thank you for choosing Smith Automotive, and we look forward to taking care of all your future automotive needs! Best regards, The Smith Automotive Team

Julie, Thank you so much for this incredible review! Your words about our honesty, trustworthiness, and reliability truly capture what we strive for every single day. Knowing that you feel confident we provide the correct service at fair prices without taking advantage means everything to us - this is the foundation of how we do business. We're honored to have consistently met your expectations and that we've never disappointed you. Building long-term relationships based on trust and integrity is at the heart of what we do, and your recommendation reinforces that we're on the right track. Thank you for being such a loyal customer and for taking the time to share this wonderful feedback. We appreciate your continued trust in Smith Automotive! Best regards, The Smith Automotive Team

Tamara, Thank you so much for this wonderful review! We're truly honored that we could help you during a difficult situation, especially being from out of town. We understand how stressful car troubles can be when you're away from home, and we're thrilled that our team was able to go above and beyond to take care of you. It's fantastic to hear that you found our inspection services and communication to be top notch - we believe clear, thorough communication is essential, particularly when our customers are dealing with unexpected vehicle issues. Your high recommendation means the world to us! We're grateful you took the time to share your positive experience, and we hope your travels continue smoothly. Should you ever find yourself in our area again and need automotive service, we'll be here to help. Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Brad, Thank you so much for your excellent review! We're thrilled to hear that we exceeded your expectations in all aspects of your car service. Providing comprehensive, top-quality care for our customers' vehicles is what we strive for every day. Your feedback means everything to us and motivates our entire team to continue delivering the exceptional service you experienced. We truly appreciate you taking the time to share your positive experience! Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Hi Devon! Thank you so much for this great review! We're thrilled to hear that Zac was able to help get your AC back up and running so quickly. We know how important it is to stay cool, especially during these hot summer months, and we're glad we could have your car ready for you the next day. Zac will be pleased to hear your positive feedback about his communication and service - keeping our customers informed throughout the repair process is something we take pride in, and it sounds like he did an excellent job taking care of you. We appreciate you taking the time to share your experience, and we're here whenever you need us again! Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team

Nancy, Thank you so much for sharing your experience! We understand how stressful it must have been to deal with engine damage from water, and we're glad our team could help get you back on the road with a new engine. We're pleased that you appreciated our communication throughout the job - we know major repairs like engine replacements can feel overwhelming, so keeping you informed every step of the way is important to us. It's wonderful to hear that when you had some concerns after getting your car back, we were able to take care of everything at no charge and follow up to make sure everything was running smoothly. Standing behind our work and ensuring your complete satisfaction is just part of how we do business. Thank you for trusting us with such a significant repair, and we appreciate you taking the time to share your positive experience. We're here whenever you need us! Best regards, The Smith Automotive Team

Jared, Thank you for taking the time to leave us a 5-star review! We're honored by your confidence in our service and appreciate your business. We look forward to being your trusted automotive partner for years to come. Best regards, The Smith Automotive Team

Linda, Thank you so much for this wonderful review! We're absolutely delighted to hear that you had such a positive experience with our entire team. It means the world to us to know that everyone - from our office staff to our shop technicians - provided you with the respectful, courteous service you deserve. We're thrilled that we could get your car fixed right away and get you back on the road quickly. Your kind words about our staff truly make our day and motivate us to continue providing the excellent service our customers have come to expect. We sincerely appreciate you taking the time to share such positive feedback, and we look forward to serving you again whenever you need us! Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team