Smiths is awesome They are honest and reliable and reasonably priced We have used them several times now and will always use their services
Penny, That means the world to us — thank you so much! Honesty, reliability, and fair pricing are the cornerstones of everything we do at Smith Automotive, so hearing that come directly from a loyal customer truly makes our day. We so appreciate your continued trust in us and look forward to taking care of you and your vehicle for many more visits to come! Thank You, The Smith Automotive Team
Very kind people and Very good service. Its a 10/10 for me. Definitely recommend!!!
They did a great job letting me know what need to be done ASAP which items I could wait on. Sent me photos on the issues they found. I had oild and Engine Plus Service done plus a brake fluid changed. They also gave me a ride to my home about a mile away then picked me up the next day when it was done.
They did a nice job of completing some 4 x 4 work on my Expidition. Communication was good and timely. I'd use them again.
Dennis, Thank you for the great review! We're glad we could get your Expedition taken care of and that our team kept the communication clear and timely throughout the process. We know how important it is to stay in the loop, especially with more involved work like 4x4 and transmission service. We appreciate your business and look forward to helping you out again down the road! Best Regards, The Smith Automotive Team
Very pleased with Smith Automotive! I had a diesel truck that had lost power 3 hours from home so I found several repair shops just a few miles where he was setting and I chose Smith Automotive because they opened earlier than any in the area and very good reviews. Driver was able to limb over to them and they got him in very quickly, diagnosed the problem and back on the road in 3 hours! He even dropped the diagnose charge 50%.
Glen, Thank you so much for this incredible review! We know how stressful it can be to have a breakdown far from home, and we're so glad we were able to get your driver back on the road quickly. Getting a diesel truck diagnosed and repaired in 3 hours is no small feat, and our team really rose to the occasion! We truly appreciate you choosing Smith Automotive in a tough situation and placing your trust in us. Safe travels, and don't hesitate to reach out if you ever need us again! Thank You, The Smith Automotive Team
I had never used this facility in the past but I had some major issues with my vehicle and I needed to take it somewhere fairly close to home! I called at 7am on a Monday. I dropped off my car around approximately 7:30am. I was greeted by very friendly staff. I received a diagnosis and quote a couple of hours later. My vehicle had a few issues, but we authorized the most critical repairs for now. They ordered parts, made the necessary repairs, and had my vehicle ready by approximately 3:30pm. When I arrived to pickup my vehicle, it had been washed and looked like they had even wiped off my dash and cleaned my windshield! I was very pleased with their attention to my concerns, their friendliness, and their affordability! I would recommend them to anyone! I will be back for the less critical repairs as soon as I am able!
Shawna, Wow, thank you so much for this detailed and heartwarming review! We know it can be nerve-wracking trusting a new shop with major vehicle issues, and we truly appreciate you giving us the chance to earn your trust. We're so glad our team was able to get you in quickly, communicate clearly throughout the day, and have you back on the road by the afternoon. And we love that you noticed the little extras — a clean car just feels good when you pick it up! We look forward to taking care of those remaining repairs when you're ready, and we're honored to have earned a customer for life. Thank you for the recommendation — it means everything to us! Best Regards, The Smith Automotive Team
Robert, Thank you for the 5-star rating! We truly appreciate you taking the time to share your experience with Smith Automotive. We look forward to serving you again! Thank You The Smith Automotive Team
Wowsa! I finally found a place to service my vehicles that is honest, reliable and efficient. Everyone I dealt with was very friendly and helpful. No one tried to upsell anything-they actually went above and beyond what was necessary. Austin was my technician- he was amazing-I highly recommend him!

Google review - Smith Automotive - Pleasant Hill 