Hi Dennis, Thank you for the 5 stars! It means a lot to our team. – Smith Automotive
Hi Dennis, Thank you for the updated review and for giving us the opportunity to make it right. Unfortunately, defective parts can happen from time to time, but we always stand behind our work and warranties. We’re glad we were able to get your vehicle back in quickly and take care of the repair at no charge. At Smith Automotive, we back our repairs with a 36 Month / 36,000 Mile warranty to help give our customers peace of mind. We truly appreciate your patience, your business, and your feedback. Thank you again for choosing Smith Automotive!
Great people working there. They handled my issue right away and wasn’t too pricey. Will definitely use them in the future.
I had been looking for a shop that I could trust, then I found it, Smiths Autotive! The folks there are nice and explain things thats going on. I think that have made my life a lot easier! Give them a try! Don B
Hi Don, Thank you for the great review—we really appreciate it! Earning your trust means everything to us, and we’re glad our team has been able to make things easier and keep everything clear along the way. Thanks again for choosing us and for the recommendation—we’re always here when you need us! – Smith Automotive
They did a great job and I recommend it to anybody who has car trouble. I look forward to continuing doing business with these people in the near future. Thank you so much for a job well done.
Hi Thomas, Thank you for the great review and recommendation—we truly appreciate it! We’re glad you had a great experience with our team and we look forward to continuing to take care of your vehicle in the future. Thanks again for trusting us, and we’ll be here whenever you need us! – Smith Automotive
These guys absolutely have my business. I did some work on my truck and got tired of trying to figure out what was going on with it. Called at 7:05am on a Wednesday and they had my truck by 7:30am. Took a couple hours to fix my mess up. Within 4 hours I had a fully detailed inspection report (with pictures) sent to me through text message. I spoke on the phone with them about how I need the truck ready to use for the weekend. They ordered parts for the major repairs needed to safely travel with hauling a trailer on Wednesday afternoon. They contacted me first thing Thursday morning to tell me they are working on it already but waiting on 1 part to show up off a truck at 9am. They sent me 3 text messages throughout the day giving me updates on how it was going. They put 2 techs on my truck to make sure it got done in the time frame when i needed it back. 100% kicked butt on getting my vehicle in and out! Thank You!
Outstanding & personable customer service! Detailed information about the vehicle’s problems & patient conversations to walk me through the details.
Hi Stacy, Thank you for the great review! We’re glad our team was able to provide clear, detailed information and take the time to walk you through everything. We believe understanding your vehicle is just as important as fixing it. We appreciate you trusting us with your vehicle and look forward to helping you again whenever you need us. – Smith Automotive
Excellent service!
Hi G-Man, Thank you for the 5-star review! We appreciate your support and are glad you had a great experience with our team. We’re here whenever you need us! – Smith Automotive
Hi Melissa, We appreciate the 5 stars—thanks for trusting us with your vehicle! – Smith Automotive

Google review - Smith Automotive - Pleasant Hill 