Google review - Smith Automotive - Des Moines 12/3/2025Smiths auto shop was the best place to go! Such a God send. They got my car in right away and were extremely helpful and kind. Rusty and Austin know excellent customer service and were extremely accommodating. They gave me a loaner car which was so kind! Highly recommend this shop!
Google review - Smith Automotive - Pleasant Hill 12/2/2025Great Service and Great People!
Tim, Thank you for the kind words — that really says it all! We're glad we could take care of your electrical repair and battery replacement at a price that works for you. Our team truly enjoys what they do and it shows when customers like you notice. We appreciate your business and look forward to seeing you again! Thank You, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 12/1/2025Haven't had a bit of problems since fixed up truck
Lewis, That's exactly what we love to hear! A truck running smoothly down the road is the best result we could ask for. Thank you for trusting Smith Automotive with your repairs and for taking the time to share your experience. We're here whenever you need us! Best Regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 11/27/2025 Google review - Smith Automotive - Pleasant Hill 11/27/2025Wow charges double what the actual dealers whould charge Price gouge on parts markup as well I would suggest calling your local parts counter before agreeing to pay what they are charging you for parts.
Stephanie and Zach, Thank you for sharing your feedback. We take all reviews seriously, however we are unable to locate any record of you as a customer in our system. We want to assure our customers that Smith Automotive is committed to fair, transparent pricing and we are happy to walk any customer through the cost of their repairs at any time. Our prices are competitive and reflect the quality of parts and service we stand behind. If you believe you have had a service with us, we would welcome the opportunity to speak with you directly to address your concerns. Please don't hesitate to contact us.
Google review - Smith Automotive - Pleasant Hill 11/26/2025Will, Thank you for your feedback. We are unable to locate any record of you as a customer at Smith Automotive. We pride ourselves on offering fair and competitive pricing, and the majority of our customers consistently mention our reasonable rates in their reviews. If you believe you have visited us and have a concern, we would love the opportunity to make it right. Please feel free to contact us directly.
Google review - Smith Automotive - Pleasant Hill 11/25/2025Absolutely awesome service. I didn’t catch the mechanics name but he helped us put on our spare donut free of charge when we had a blow out 1.5 hours from home. Such a lifesaver. The waiting room was very clean and they even had a Keurig machine so I could grab a hot cocoa while I waited! Very lovely people and, if I lived a little closer, they would be my go to for sure. ☺️👍🏻
Char, What a wonderful review — thank you so much! A blowout 1.5 hours from home is stressful enough, and we're so glad our team was able to step in and help get you back on your way without adding to the worry. That's just the kind of shop we strive to be! We'll make sure to pass along your kind words to the mechanic who helped you — even without a name, the whole team will appreciate hearing this. We're happy the waiting room and the Keurig made the stop a little more comfortable too! 😊 Safe travels and don't hesitate to stop in anytime you're passing through! Best Regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 11/24/2025 Google review - Smith Automotive - Des Moines 11/20/2025Great service and honest opinions
Google review - Smith Automotive - Des Moines 11/17/2025Prices are reasonable did the work in a timely manner and over all great experience I would definitely use them when needed for more service
