Great service as always! I can always count on Smith’s to take good care of my car and to be honest about what work is needed at a fair price.
Google review - Smith Automotive - Pleasant Hill 2/25/2025Gregory, Your 5-star review just made our day! Thank you for your trust in Smith Automotive. We're committed to continuing to provide the excellent service you've come to expect. Best regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 2/18/2025Brandon, We're so grateful for your 5-star rating! Thank you for being a valued customer and for taking the time to share your positive experience. We appreciate your business! Best regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 2/12/2025The best around the area! The best customer service!
Morgan, Wow, thank you for such an amazing review! Being called "the best around the area" is an incredible compliment that truly makes our day. We're thrilled that our customer service exceeded your expectations - our team works hard to provide exceptional care for every customer who walks through our doors. Your kind words motivate us to continue delivering the high-quality service our community deserves. We sincerely appreciate you taking the time to share this feedback! Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 1/28/2025Friendly service. Kept me informed while fixing my car. Great job!!!
Kim, Thank you for the great review! We're so pleased to hear that you appreciated our friendly service and communication throughout the repair process. Keeping our customers informed every step of the way is something we take pride in, and it's wonderful to know it made a positive difference for you. We truly appreciate you taking the time to share your experience, and we look forward to serving you again whenever you need us! Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 12/19/2024Smiths Auto fixed my Jeep Wrangler recently and I had to leave a review considering the service they provided. Started out with the break down and they arranged for it to be towed which was very convenient. They diagnosed and fixed the issue, communicated well and fixed the issue quickly. What was nice was they gave me a car to use while they were fixing it so keep it as long as you'd like at least I have wheels to get back and forth to work. Huge thank you for this! While in the shop my Jeep decided to run through their garage door and they took ownership and completely repaired all damage quickly and to my expectations. Can't complain at all besides I get to drive the Prius and save gas while they were fixing it. ;) After getting it back had a slight concern and they encourage that I bring it in and have them look to see if warranty covered it and while we wasn't able to recreate the issue it hasn't done it since and they did provide some suggestions on ways we can try to eliminate it from happening again. They even asked me to join them to see it's no longer doing what it was doing before and assured me if it did it again to bring it in for them to see whats happening. They make getting your car repaired very easy and while getting cars fixed is never cheap they make the money spent well worth it. Thank you Zach and everyone at Smith Auto!
Thank you so much for taking the time to share such a detailed and thoughtful review! We're truly grateful for your kind words and for highlighting so many aspects of our service. We're glad we could make the initial breakdown as convenient as possible by arranging the tow, and we're pleased that our communication and quick turnaround met your expectations. Our loaner car program is designed to keep our customers mobile, so we're thrilled it helped you get to work without any disruption - and we're glad you enjoyed the fuel savings with the Prius! Regarding the garage door incident, we absolutely believe in taking full responsibility when things happen, and we're pleased we could get everything repaired quickly to your satisfaction. These situations, while unfortunate, really show what a business is made of, and we're committed to making things right. We're also happy to hear about your follow-up experience. Encouraging customers to return with any concerns and standing behind our work with thorough investigation is just part of how we do business. We want you to have complete confidence in your Jeep Wrangler. Zac and our entire team truly appreciate your trust in us and your wonderful feedback. Thank you for choosing Smith Automotive - we're here whenever you need us! Best regards, The Smith Automotive Team
Google review - Smith Automotive - Des Moines 12/8/2024 Google review - Smith Automotive - Pleasant Hill 10/22/2024Very personable. Gave me a ride home and a ride back for an all day service. Recommend them for your auto needs.
Mike, Thank you so much for your wonderful review! We're delighted to hear that you appreciated our personable service and that our transportation assistance made your all-day service more convenient. We understand that being without your vehicle can be challenging, so we're always happy to help our customers get where they need to go. Your recommendation means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again for any future automotive needs! Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 10/17/2024Clyde, We truly appreciate your 5-star rating! It's wonderful to know that we met your expectations. Thank you for choosing Smith Automotive, and we're here whenever you need us again. Best regards, The Smith Automotive Team
Google review - Smith Automotive - Pleasant Hill 10/2/2024Friendly helpful place. I like that they are nearby and will ferry me back and forth so my Jeep Renegade can be maintained. Sweet shop dog too.
Andi, Thank you for your wonderful review! We're so pleased to hear that you appreciate our friendly service and convenient location. Our transportation service is designed to make vehicle maintenance as hassle-free as possible, and we're glad it's working well for keeping your Jeep Renegade in great shape. Rocky will be thrilled to hear he got a special mention - he takes his role as our shop greeter very seriously! We're lucky to have him as part of the Smith Automotive family. We appreciate you taking the time to share your positive experience, and we look forward to continuing to serve you and your Renegade for all your automotive needs. Thank you for choosing Smith Automotive! Best regards, The Smith Automotive Team (and Rocky!)
