Will, Thank you for your feedback. We are unable to locate any record of you as a customer at Smith Automotive. We pride ourselves on offering fair and competitive pricing, and the majority of our customers consistently mention our reasonable rates in their reviews. If you believe you have visited us and have a concern, we would love the opportunity to make it right. Please feel free to contact us directly.
Absolutely awesome service. I didnβt catch the mechanics name but he helped us put on our spare donut free of charge when we had a blow out 1.5 hours from home. Such a lifesaver. The waiting room was very clean and they even had a Keurig machine so I could grab a hot cocoa while I waited! Very lovely people and, if I lived a little closer, they would be my go to for sure. βΊοΈππ»
Char, What a wonderful review β thank you so much! A blowout 1.5 hours from home is stressful enough, and we're so glad our team was able to step in and help get you back on your way without adding to the worry. That's just the kind of shop we strive to be! We'll make sure to pass along your kind words to the mechanic who helped you β even without a name, the whole team will appreciate hearing this. We're happy the waiting room and the Keurig made the stop a little more comfortable too! π Safe travels and don't hesitate to stop in anytime you're passing through! Best Regards, The Smith Automotive Team
Great service and honest opinions
Prices are reasonable did the work in a timely manner and over all great experience I would definitely use them when needed for more service
Mark, Thank you for the great rating and for trusting Smith Automotive with so many of your vehicle's needs! From transmission and suspension work to brakes, oil changes, and everything in between, we're glad we could be your one-stop shop. We appreciate your business and look forward to keeping your vehicle running its best for miles to come! Thank You, The Smith Automotive Team
Took my 2016 Toyota Camry to Smith Automotive for the first time for a routine oil change. They also included a full detailed inspection of the vehicle at no additional charge. The explanation of the inspection they provided was exceptional. They prioritized the items that needed attention with no sales pressure. Very professional.
Excellent service and very transparent on work to be performed. Would highly recommend
Randy, Thank you so much for the wonderful feedback and recommendation! Transparency is something we feel very strongly about β we always want our customers to fully understand what's being done to their vehicle and why. We're glad we could take care of your engine diagnostic and battery service and that the experience left a great impression. We look forward to serving you again! Thank You, The Smith Automotive Team
Great service, very friendly. Got my car in within a few days. Thorough car inspection, with pictures sent to my phone of issues. Texted me when they started working on my car. Was very pleased

Google review - Smith Automotive - Pleasant Hill 